Delivery and returns policy

  1. Delivery

    • Delivery Times : The order will be processed within 3 working days, delivery is made within 5-10 working days after confirmation of the order.
    • Delivery Costs : Costs are calculated based on the product. Free delivery for orders over €49.

  2. Right to retract

    • You have 14 days after receipt of the product to request a return without justification.

  3. Return Procedure

    • To initiate a return, contact us at [contact@fuzzzz.fr].

  4. Refund

    • The refund is made within 14 days after receipt of the returned product, including the purchase price and initial delivery costs.

  5. Product Terms

    • To be eligible for a full refund, items must be returned in their original condition (packaging, accessories, etc.) and must be in resalable condition.

  6. Return fees

    • Return costs are the responsibility of the customer.